Chris was perusing the web and found our web site. He was looking for replacement parts for his Gold Medal popcorn machine and decided to give us a call. After conversing with Kelly in our Parts & Service department and she found the parts that he needed. Here is what Chris said about his J.E.S. Restaurant Equipment experience:
JES is professional, efficient and they take care of things. After weeks of hunting down the parts needed for my machine, unanswered voicemails and emails to companies, along came JES in a Google search. A phone call was returned to me within 24 hours, and my parts were ordered. Interestingly enough, after I received my parts from JES, the original manufacturer finally returned my phone call. Anyways, my point is that what started out being a long and frustrating adventure turned into something fun, as I have a new friend in JES (Kelly is awesome!). They are people you can trust to get a job done.
Thanks Chris for being such a great customer. Whether we are looking for products, accessories, or parts for their products, we are here to accompany all of our customers needs here at J.E.S. Restaurant Equipment.
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