Now Ya Cookin' Blog

Polly from Alabama was looking for a smaller grill to cook healthier food for her diabetic husband. She found J.E.S. Restaurant Equipment online and decided to give us a call. After talking with Erin, she decided to order a Holland Companion Gas Grill with a Conversion Hose. Here is what Polly had to say about her J.E.S. Restaurant Equipment experience:

Just a note to let you know I’m well pleased with the Grill.  My husband is a Diabetic and this is one sure way we can eat healthy and not have a huge grill to clean up.  The size is perfect for just the two of us.  I am well please with the quality of this product also.  Thanks again for your prompt shipment and the concern after the sale.
Polly from Alabama

Thanks Polly for considering J.E.S. Restaurant Equipment for all your residential grilling needs. We hope you continue to think of us when buying any Holland products well into the future.
Now Ya Cookin’!

Hunting season is drawing closer which is why Robert from Georgia was browsing online for an Intedge Camouflage Bib Apron and Chef’s Hat. Robert found our website and placed an order with us and his bib and chef’s hat were both swiftly shipped out to him. Here is what Robert had to say about his J.E.S. Restaurant Equipment experience:

Received today, great customer service!!!!!

Robert from Georgia

Thank you for those kind words Robert. We hope that your Camo Bib Apron and Chef’s Hat will work well for you this season. If you happen to make some deer jerky, be sure to send it over to us.

Now Ya Cookin’!

Susan from Florida searched endlessly for a Focus Swing-A-Way jar opener after using it for the first time at her next door neighbor’s house. In spite of her endless search, Susan still had trouble finding her jar opener. All hope seemed to be lost until she found J.E.S. Restaurant Equipment. One call to one of our friendly customer service representatives and her order was shipped out immediately. Here is what Susan had to say about her J.E.S. Restaurant Equipment experience:

I just received my jar opener today and it’s just what I wanted. My neighbor has had one for many years and I just had to have one. I’m so glad I was able to find it on your site.

Susan from Florida

Thanks Susan for choosing to shop with J.E.S. Restaurant Equipment. No jar should be a match for your new Focus Swing-A-Way jar. As always,  we hope you continue to shop with us for all your residential kitchen needs.

Now Ya Cookin’ !

Bernard from the UK emailed our sales staff and ordered some F. Dick bread knives with a cutting board from us. As he was browsing through our website, he liked the fact that we proved ourselves to be a legitimate company with a meet the staff page. Here is what Bernard had to say about J.E.S. Restaurant Equipment:

By the way, I had a look at your website and must say I find the staff profiles are great. It is also nice to see a picture of your shop and to get a sense of whom I have been dealing with. The internet is a vast place and online shopping is so often anonymous but having the information about your staff and pictures of the place where you work makes it feel so much more personal.

Bernard from UK

Thank you Bernard! Unlike most web based companies, we here at J.E.S. Restaurant Equipment try to provide excellent customer service with a real sales staff  that is always ready and willing to help.

Now Ya Cookin’!

Lauren was looking for an Intedge light pink chef’s hat for residential use. All it took was one call to our friendly sales team and her chef’s hat was shipped out in a timely fashion. Here is what Lauren had to say about her J.E.S. Restaurant Equipment experience:

Best Customer Service EVER!!!!!!

Thank you so much for caring for your customers. You have amazing communication and the product was great too!

Lauren from Virginia

Thank you Lauren for that great comment. We hope you continue shopping with us well into the future. We also hope your pink chef’s hat serves you well while fixing a gourmet meal in your kitchen.

Now Ya Cookin’!

Kevin from New Jersey was looking for a wine chiller for his wine. One call to J.E.S. Restaurant Equipment and Misty found exactly what he was looking for and we got it shipped out immediately to him. The Vollrath 47605 has a straight-sided style with double walls that help keep this chiller cool for up to 4 hours with no ice or pre-chilling necessary. Here’s what Kevin had to say about his J.E.S. experience:

Just a brief note to let you know that the order arrived safely on Friday.

I am very pleased with the quality of the items, and with your service, and I’m sure I will be ordering more from you in the future.

Regards,

Kevin

Thank you Kevin for being such an excellent customer. As always, customer service is our top priority here at J.E.S. Restaurant Equipment.

Now Ya Cookin’!

Marilyn from the University of Mississippi recently purchased a Scotsman Ice Machine AFE424A-1A. After purchasing this Flake-Style Undercounter Commercial Ice Machine from us, she then purchased an AquaPatrol Water Filtration System ADS-AP1 to accompany her commercial ice maker. Being such a great customer, she decided to give us a call two months later and order the ADS-APRC6 AquaPatrol water filter replacement cartridge. She also claimed to be having trouble with her ice machine not producing enough ice in the morning. After troubleshooting with Eric our owner, her Scotsman ice machine was back up and running in no time:

Just wanted to let you know that the ice production problem is fixed.  When I talked to Eric, he asked me to check the psi and for some odd reason it was only 5.  The physical plant guys came yesterday and increased the pressure to 40psi and “Whola”, we have a mountain of ice this morning.  Thank  you for your help and let Eric know that the problem is solved.

Marilyn from Mississippi

Not only do we strive to find customers the products they are looking for, we also try to give great customer service to ensure they are getting quality products every time. It’s these types of customer-business relationships that bring customers like Marilyn back to us in the future. Thanks Marilyn for being such a great customer and we hope your ice machine serves you for many years to come.

Now Ya Cookin’!

Deann in Wisconsin was recently looking for a thermostat control replacement for her food warming table. One call to Kelly in our parts department and she had her part shipped out immediately. Here is what she had to say about her J.E.S. Restaurant Equipment experience:

The young lady I spoke with was very friendly,  did whatever she could to help… especially because I wasn’t really sure what I needed.  I believe her name was Kelly.  I cannot tell you how I appreciate someone helping me with something I am not familiar with…( the person that normally takes care of the repairs here was out of town…)  she not once made me feel as if I was an “idiot” although I felt like one (LOL).  She was so knowledgeable about it..   sure makes ordering a part for something you know nothing about a lot easier!

THANKS AGAIN FOR THE GREAT CUSTOMER SERVICE

DEANN FROM WISCONSIN

THANK YOU Deann for being a great customer! As always, we here at J.E.S. Restaurant Equipment are here to serve our customers from the front of the house to the back of the house.

Tom was looking for an Olde Thompson Bavaria style peppermill. This peppermill is made of glass and comes with a brushed stainless steel top. The grinding mechanism is adjustable and allows for coarse grinding or fine grinding depending on the user’s specifications. We got it shipped out to his residence in Washington. Here is what he had to say:

Thanks very much! The shipment arrived on time, and the pepper mills even came loaded with pepper!

Just what I wanted.

Thanks again.

Tom from Washington

Thanks Tom for choosing J.E.S. Restaurant Equipment for your residential kitchen needs. We hope you continue to shop with us in the future!

Floyd from Ohio was looking for 48″ grab bars to go into his new home. One call to Juli here at J.E.S. Restaurant Equipment, and his Bobrick 6806.99X48 48″ peened grab bars were shipped out to him in Ohio. Here is what he had to say about his J.E.S. Experience:

People at J.E.S.R.E., Saying thank you is not enough credit I can give you.
I am building a new home and I needed 48″ peened grab bars from Bobrick. A lot of companies advertised them but it was you that was able to get them for me. Your ability to get them earned my business, future business and the word of mouth advertising I am going to spread. You stepped up to the challenge and crossed the finish line for a customer. Excellence is woven through the J.ES. name. Juli and the rest of people, you made my day! Thank you! Thank you! Thank you!

Floyd from Ohio

Thanks Floyd. Not only do we like crossing the finish line for our customers, but we also strive to come in first every time. We hope your new home comes together nicely and that your grab bars will serve their purpose in your new home just as well. We sell a large selection of Bobrick items and other similar products here at J.E.S. Restaurant Equipment.

Now Ya Cookin’!