J.E.S. Restaurant Equipment is committed to protecting your private information and making sure that you have a secure online shopping experience. We use the information that you provide to give you a more personalized shopping experience. All information is obtained over our secure servers and encrypted for your safety. J.E.S. Restaurant Equipment does not provide customer specific information to any other companies or organizations.

How we use the information that we obtain?

When an order is placed, we will need to know your name, shipping address, billing address, e-mail address, credit card number and expiration date. All this information is used to process your order and to notify you of your order status. We monitor customer traffic patterns and site usage to help us develop the design and organization of the online store.

Customer Notifications

We will notify you about changes on the status of your order using the contact information that you provide. We may also use the information we collect to occasionally notify you about important functionality changes to the Web Site, new services and special offers that we think you will find useful. If you prefer not to receive this information, go to the Account section of the home page to change your preferences. Make sure you change your preferences for each log-in that you have with us.

Credit Card Purchases

When you use your credit card to shop at J.E.S. Restaurant Equipment, you can rest assured that the transaction is secure. Our servers use Secure Sockets Layer (SSL), an advanced encryption technology that works with Netscape Navigator (versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL (AOL 3.0 and above). Security is also provided by VeriSign Identity Protection (VIP). VeriSign was awarded “2008 Best Security Company of the Year”. This technology safeguards your private information and guarantees confidentiality.

If you have questions regarding our credit card security policies, please contact us at (866) 200-6056 from 8am-6pm Eastern Standard Time, Monday through Friday. Also, feel free to e-mail us with any questions at sales@jesrestaurantequipment.com.