We have designated UPS as the shipping carrier for most of our items; however, some items may exceed UPS’s weight limits. The items that exceed this weight limit will be shipped via freight company. All shipments will be delivered curbside ONLY. Inside delivery, uncrating or installation is not included. Please make arrangements (personnel & equipment) for unloading at your location. Liftgate service is available for an additional rate and must be arranged upon the placement of your order. Please be advised that our site provides as accurate of a shipping estimate as possible. The actual shipping amount could differ slightly; however, if difference is greater than 20% you will be contacted for approval before we process your order.

Free Shipping applies ONLY to products that are individually marked with FREE SHIPPING. These items will be shipped via regular ground within the continental United States ONLY. Other charges will apply if you prefer these items to be shipped Next Day Air, 2nd Day Air or if there are any other special requirements. Certain areas requiring delivery surcharges for location (example New York, NY) will not be covered under FREE FREIGHT. The customer will be responsible for the delivery surcharge.

Inside delivery and lift gate is also not covered in Free Freight. If you request this at the time of delivery from the trucking company and we have not charged you for this service we will go back and bill the credit card that was billed for the purchase.

There will be a 20% restocking fee on all returned items and freight charges to ship back to warehouse. Special order items may incur fees in addition to the 20% restocking and need to be shipped back to a separate warehouse.. Please call customer service to get a return authorization number. Items without return authorization may result in improper account credit.

* Please be advised that you order may not be shipped via UPS. We will use the most economical shipping method.