With roots in the service industry going back to over 15 years, J.E.S. Restaurant Equipment ventured into online equipment sales in 2006. Since that time JES has operated with a mission to serve our customers from "the front of the house to the back of the house". Today we offer a full line of commercial and residential cooking equipment to independent restaurants, chains and institutions throughout the US and now even internationally. Our online store implements the latest technology available to allow anyone, from the home chef to the professional, to browse our full line of over 30,000 products and always find a great price along with friendly, knowledgeable service. And if you are in the South Carolina area you can visit our showroom in Greenwood, packed with commercial supplies and gourmet cookware. You'll find high quality products for any kitchen!
Many of our customer service agents have backgrounds in the foodservice industry and receive plenty of onsite training that focuses on learning all about the latest innovations in foodservice technology. Plus, JES Restaurant Equipment is one of the only online restaurant suppliers to have its own service department in-house - giving us the knowledge to solve even the most demanding technical questions.
There are a lot of ways to contact our Customer Support Team - by chat, via email, or simply over phone. In fact, we make it a priority that when you call JES you never get an automated system. All calls during our business hours of 8AM till 6PM EST are connected directly to someone who can give you any commercial kitchen assistance you need with zero wait time.
This order couldn't have been any easier. The website was easy to navigate, customer service was great, and delivery was very fast.
- Craig in Watertown, MA