Our Story

J.E.S. Inc, was founded in 2000 by Eric Smith with a service truck and $8,000. The company specialized in preventative maintenance, repair of restaurant equipment, and HVAC/R. As the business progressed, Eric saw a demand to supply local restaurants with equipment so he began supplying the small demand there was. The reputation for customer service that J.E.S. Inc, provided in the local market spread and grew the company into one that also provided kitchen floor plans and complete restaurant packages. In 2005 Eric met Vivian through the industry, and, as the story goes, he just could not get her off of his mind. Vivian was managing an internet company in another state at the time and must have felt the same way about Eric. In 2007 Eric and Vivian were married and moved to South Carolina. Eric had managed to build an office and a warehouse, but when Vivian arrived, one of the first things she said was “you are going to need a bigger warehouse." Vivian went to work getting the website up and running, negotiating better pricing from vendors and adding products to the site. Some mornings, at around 4am, Eric would wake up and she would not be in bed but downstairs working on adding items to the website and correcting pricing. A year and a half later there was the addition of—you guessed it—another warehouse. Eric still believes in what made the company grow was customer service, so when you call J.E.S. Inc, you will always get a real person to answer the phone. We care about you getting what you need at a fair price. Eric and Vivian still work daily even though the company has grown with department heads and General Managers. J.E.S. Inc, is an American success story showing what you can accomplish with hard work and customer service. Thank you for reading our story and visiting our site.